1. Introduction

Invitek Pty Ltd (“Invitek”, “we”, “our”, or “us”) is committed to protecting your privacy and handling personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This Privacy Statement explains how we collect, use, disclose, store, and protect your personal information when you use our website, services, or interact with us.

2. What Information We Collect

We may collect personal information including:

• Your Name
• Email address
• Phone number
• Company or organisation name
• Billing and payment details
• IP address and device information
• Website usage and analytics data
• Information you provide through forms, enquiries, or support requests

We may also collect non-identifiable information relating to website performance and usage patterns.

3. How We Collect Information

We collect information when you:

• Visit our website
• Contact us by email, phone, or online forms
• Subscribe to updates or marketing communications
• Create an account or use our services
• Participate in surveys or promotions
• Interact with cookies and analytics tools on our website

4. How We Use Your Information

We may use your personal information to:

• Provide and manage our services
• Respond to enquiries and support requests
• Process payments and transactions
• Improve our website and customer experience
• Send service updates or marketing communications
• Comply with legal obligations
• Detect and prevent fraud or misuse

We will only use personal information for purposes that are reasonably necessary for our business activities.

5. Disclosure of Personal Information

We may disclose your information to:

• Service providers and contractors who assist in operating our business
• Payment processors and technology providers
• Professional advisers including legal and accounting services
• Government or regulatory authorities where required by law

We do not sell personal information to third parties.

Some service providers may store or process data outside Australia. Where this occurs, we take reasonable steps to ensure your information is protected in accordance with Australian privacy laws.

6. Cookies and Analytics

Our website may use cookies and similar technologies to:

• Improve website functionality
• Understand website traffic and usage
• Remember user preferences
• Deliver relevant content and advertising

You can manage cookie preferences through your browser settings.

7. Data Security

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.

These measures may include:

• Secure servers and encrypted connections
• Access controls and authentication
• Staff confidentiality obligations
• Regular system monitoring and updates

However, no method of electronic transmission or storage is completely secure.

8. Access and Correction

You may request access to personal information we hold about you and request corrections if the information is inaccurate, incomplete, or out of date.

Requests can be made using the contact details below.

9. Marketing Communications

We may send marketing communications where permitted by law. You may opt out at any time by:

• Clicking the unsubscribe link in emails
• Contacting us directly

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

11. Children’s Privacy

Our services are not directed to children under 18 years of age, and we do not knowingly collect personal information from children.

12. Changes to This Privacy Statement

We may update this Privacy Statement from time to time. Updated versions will be published on our website with the revised effective date.

13. Contact Us

If you have questions, concerns, or complaints regarding this Privacy Statement or our handling of personal information, please contact:

Invitek Pty Ltd
Email: info@invitek.au

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC):

Office of the Australian Information Commissioner